Privacy Policy

Our Privacy Policy

Last Updated: August 21, 2026

At Shayona Biotech Private Limited, we respect your privacy and are committed to protecting the personal information you provide to us.
This Privacy Policy explains what information we may collect, how we use it, and how we protect it when you visit or interact with our website.

1. Information We Collect

Depending on how you use our website, we may collect information such as:
  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Order and transaction information
  • Information submitted through contact or enquiry forms
  • Information you provide when communicating with us
  • Technical information such as IP address, browser type, device information, and website usage information
We collect only the information reasonably necessary for providing our services, processing orders, responding to enquiries, and improving our website.

2. How We Use Your Information

We may use the information collected to:
  • Process and manage orders.
  • Provide products and services.
  • Respond to enquiries and customer requests.
  • Communicate with you regarding orders or services.
  • Provide customer support.
  • Improve our website, products, and services.
  • Maintain website security.
  • Detect and prevent fraudulent or unauthorized activities.
  • Comply with applicable legal and regulatory requirements.

3. Cookies

Our website may use cookies and similar technologies to improve website functionality, understand website usage, remember preferences, and provide a better user experience.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

4. Payment Information

Where online payments are available, payment transactions may be processed through third-party payment service providers.

We do not intend to store complete payment card information on our website unless specifically required and lawfully permitted. Payment providers may process payment information according to their own privacy policies and security practices.

5. Sharing of Information

We do not sell or rent your personal information for monetary gain.
We may share necessary information with trusted third-party service providers when required to operate our business, such as:
  • Payment processing providers
  • Shipping and delivery providers
  • Website hosting and technical service providers
  • IT and security service providers
  • Professional or legal advisors where necessary
  • Government or regulatory authorities where legally required

6. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, provide our services, maintain business records, resolve disputes, and comply with applicable legal obligations.

8. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those websites.
We recommend reviewing the privacy policies of third-party websites before providing them with personal information.

10. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including requesting access to, correction of, or deletion of certain personal information.
To make a privacy-related request, please contact us using the details below.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business, website, technology, or applicable laws.
Any updates will be posted on this page with a revised “Last Updated” date.

12. Contact Us

If you have questions or requests regarding this Privacy Policy, please contact:

Shayona Biotech Private Limited
Phone: +91 07942564909
Website: Shayona Biotech Private Limited